Privacy Policy

1. Introduction

SnapTimers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email countdown timer service at snaptimers.com (the "Service").

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Profile information you choose to provide

2.2 Timer Data

When you create timers, we store:

• Timer configurations (dates, styles, colors)
• Timer names and descriptions
• Generated timer images

2.3 Usage Analytics

We automatically collect:

• Timer view counts (anonymized)
• Geographic region of viewers (country-level only)
• Device type (desktop/mobile)
• Email client information (when available)

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers. We receive:

• Transaction history
• Billing address
• Last 4 digits of payment method (for display purposes)

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and send billing notifications
• Send important service updates and security alerts
• Respond to customer support requests
• Analyze usage to improve the Service
• Prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Stripe (payments), Supabase (database), Cloudflare (CDN), Resend (email)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

• Personal data is deleted within 30 days
• Timer data and images are deleted immediately
• Anonymized analytics may be retained
• Billing records are retained for 7 years (legal requirement)

6. Your Rights

You have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Deletion: Request deletion of your data
• Portability: Export your data
• Objection: Object to certain processing

To exercise these rights, contact us at privacy@snaptimers.com

7. Security

We implement industry-standard security measures including:

• TLS/SSL encryption for all data in transit
• Encryption at rest for sensitive data
• Regular security audits
• Access controls and monitoring
• Secure password hashing (bcrypt)

8. Cookies

We use essential cookies for authentication and session management. See our Cookie Policy for details.

9. Children's Privacy

The Service is not intended for users under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers.

11. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or prominent notice on the Service. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related inquiries: